About Us

Afilias' specialized technology makes Internet addresses more accessible and useful through a wide range of applications, including Internet domain registry services, Managed DNS and award-winning mobile Web services.

Work @ Afilias

The Company

Afilias is committed to providing secure, reliable, scalable and globally available technology for numerous areas of Internet infrastructure services.  We have a long history of commitment to open source technology and standards based solutions that further the development of the Internet for everyone. The quality of our workforce is reflected in the company's accomplishments and in the dedication of our staff. Everyone's contribution matters. We believe in a cooperative work environment and are committed to the professional development of employees. In addition to competitive salaries, we offer no-cost or low-cost medical, dental and vision insurance for employees, and life and disability insurance; flexible work hours, possible work-from-home arrangements, and opportunities for advancement.

The People

Creative, bright, and hard working team members are at the roots of Afilias' success. They each share the vision and commitment of the best team in the industry. Our company is the right place for individuals seeking opportunities full of challenge, dedicating themselves to making an impact, and thriving in a dynamic, collaborative team environment.

The Philosophy

Afilias strives to create a work environment that is conducive to learning and growth, both professionally as well as interpersonally. We rely on a team based structure that highly values communication and collaboration within the group.  The application of combined ideas and knowledge allows our organization to excel in our industry, and enables our employees to develop new skills and enhance their capabilities.
Internet Operations Specialist

The Internet Operations Specialist will join the Content Propagation and Resolution team ("CPR"). CPR is responsible for running the DNS of over 10% of the Internet, as well as devising and providing support for emerging protocols on the 'Net. In this role, the Internet operations specialist will design and implement the supporting infrastructure to run name-services applications in a globally distributed environment.

The Internet Operations Specialist may also take an active lead in developing and shaping the future of the Internet by working within the Internet community to define, build and implement emerging technologies.

Senior Network Engineer
The Senior Network Engineer will be part of the Content Propagation and Resolution team ("CPR"). CPR is responsible for running the DNS of over 10% of the Internet, as well as devising and providing support for emerging protocols on the 'Net. In this role, the Senior Network Engineer will design and implement the supporting infrastructure to run name-services applications in a globally distributed environment. The Senior Network Engineer may also take an active lead in developing and shaping the future of the Internet by working within the Internet community to define, build and implement emerging technologies.
Network Operations Centre Analyst

Network Operations Centre Analyst

As a NOC Analyst you will support the Afilias registry network monitoring team to assess Network Performance on a real time basis. You will directly report to the Network Operations Center Team Leads. Additional responsibilities of this position are, but not limited to; providing technical guidance to Afilias Customer Support Team, identifying and escalating Infrastructure, Systems & Network impacting events and supporting root cause analysis efforts.

Cyber Security Threat Analyst

 

Cloud/Systems Administrator

Main purpose of the position
To provide expertise in systems design, administration and 24/7 support for the server, storage and cloud-based infrastructure.

Key responsibilities:

QA Analyst

Our QA team is looking for an experienced and enthusiastic individual. If you are looking for an opportunity to take your career to new heights, then you should really take a look at Afilias!

Responsibilities

Participate throughout the design and development process, analyzing features to point out weaknesses or inconsistencies.
Participate in the creation and execution of test plans and test cases.
Investigate, report, and track product failures to resolution.
Actively participate in test automation initiatives.

QA Analyst
Technical Account Manager

Afilias is a global provider of Internet infrastructure services that connect people to their data. Afilias' technology supports a wide range of applications including Internet domain registry services, premium DNS, and applications in the New TLD business. Afilias began operations in July 2001 with the launch of the top-level domain registry for .INFO. Today, Afilias supports a more diverse base of TLDs than any other registry services provider.

Systems Administrator

Main purpose of the position

To configure, support and maintain Afilias’ custom-built software in pre-production and production environments.  Work with members of Operations, Development and Quality Assurance departments to plan, schedule and promote changes to production systems.

Key responsibilities

• perform system administration tasks in a third-party hosted environment with a focus on maintaining Afilias' production software (e.g install software, troubleshoot system problems to effective resolution)

Internet Operations Specialist

Afilias is looking for a well-rounded engineer and operator to join our DNS Infrastructure Group (DIG). DIG is responsible for running authoritative DNS for more than 10% of the Internet's top-level-domain namespace. Qualified candidates will have significant experience in critical infrastructure and authoritative DNS operations, and a very high level of protocol-level subject-matter expertise in DNS, DNSSEC and related-and-emerging technologies.

Sr. Manager, Customer Care

Reporting to the Vice President of Information Technology, the Director of Customer Care will be responsible for customer contact operations encompassing all Afilias product lines and services.​ You will provide general support and direction to management and leadership personnel in all areas of customer service operations and technical support operations up to Tier II.​ You will ensure the smooth operation of the 7x24 department and function, which have staff globally, under your management.​

ESSENTIAL FUNCTIONS OF POSITION INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

IT Architect

Afilias is seeking an IT Architect who will lead the implementation of an architectural framework (TOGAF or other) to establish EA capabilities, standards, and practices. The Enterprise Architect will report to the Senior Director of IT and work directly with other experts in the technology organization.

Responsibilities

Establish Enterprise Architecture capabilities, standards, and practices within the technology organization, potentially expanding to the entire enterprise

IT Architect
Customer Support Analyst – Bilingual (English/Mandarin)

Let’s Talk About Your Career

Join a team where you provide world class consultation to business owners and people looking to establish, enhance and evolve their online presence.  Join Afilias and make a global impact, one website at a time.  Our entire success is dependent on the success of our customers.   

This could be one of the most challenging positions in your career for all the right reasons.
Become a true expert on Internet technologies
Make a meaningful difference to the people you engage with
It is about responsibility and freedom
Rewards aligned with specific outcomes

Project Manager

As an IT Project Manager, you will be responsible for the planning and ongoing management of various IT projects impacting multiple departments, spanning 3 months to 2 years in length and having a significant impact to the business.

Project Manager
Systems Administrator

Main purpose of the position

To configure, support and maintain Afilias’ custom-built software in pre-production and production environments.  Work with members of Operations, Development and Quality Assurance departments to plan, schedule and promote changes to production systems.

Key responsibilities
• perform system administration tasks in a third-party hosted environment with a focus on maintaining Afilias' production software (e.g install software, troubleshoot system problems to effective resolution)

Service Now Application Developer

Job Description

Reporting to the Manager of Support Operations, responsible for detailed technical design and development of applications on the Afilias Service Now platform.

Responsibilities

Convert business requirements into Service Now applications and workflows
Design, build, test and launch custom Service Now applications, forms and tables for the fulfillment of business needs
Perform Service Now administration responsibilities, including (but not limited to) platform upgrades, deployment of stock applications, maintenance and troubleshooting of the Service Now platform

Help Desk Analyst

Main purpose of the position
The Helpdesk Analyst is a service desk role that is part of the Support Operations team at Afilias. The primary responsibilities of the Helpdesk Analyst are desktop support for both hardware and software as well as procurement, vendor, and asset management. This position will be the primary contact for Linux based workstation support. The position requires attention to detail, quick thinking, and the ability to handle stressful situations with a calm demeanor.

Help Desk Analyst
Associate Systems Administrator

Main purpose of the position
To assist with the support and maintenance of production applications, systems infrastructure and other services maintained by the Support Operations team.