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Frequently Asked Questions


Global Registry Services
New TLDs
Support
Global Registry Services
What if I am interested in becoming a new registry customer?

Afilias is the registry services provider of choice to some of the largest TLDs on the planet. Let us help you too!

Afilias currently provides services to a diverse and growing set of top-level domains, whether gTLDs or ccTLDs. We also have a history of completing service transitions smoothly. Whether you are launching a new domain or looking to improve your service, Afilias' Global Registry Services will provide you with the best registry technology and service available.

To get more information on why Afilias provides the most reliable registry solutions, and disuss how we can ensure your registry excels please fill out a Request for Information form or contact us at salesadmin@afilias.info .

How do I become accredited as a registrar to sell one of Afilias’ TLDs?

Afilias offers a wide range of top-level domains, suitable to the business model of any registrar or reseller network. A key advantage to working with Afilias is that once you are accredited for one TLD, our streamlined process makes it easy to add the other TLD's to which Afilias provides registrar services. 

For information on accredited, please contact salesadmin@afilias.info, including all country code TLDs.

Click the links below for information on becoming accredited for these specific domains:

New TLDs
Why should I select Afilias to help me launch my domain?
Afilias is the most experienced and successful provider of domain name registry services in the industry. We are familiar with ICANN's processes and already support 15 different TLDs.  Afilias is ready to speak with you about your plans today. 
Who can apply for a new TLD?
Almost anyone can apply for a new TLD.  Whether you head a major corporation, a non-profit or are just an entrepreneur with a great idea, the process is the same.  Although the RFP has not been finalized by ICANN, it is anticipated to be released for public comment soon.  Shortly thereafter, ICANN will begin accepting applications, so NOW is the time to get started. Contact Afilias now for information on how we can help you apply for your own TLD!
Why get your own TLD?
As the Internet evolves, organizations must communicate with their audiences in more direct and personal ways. Applications such as social networking, niche content sites, and streaming media have created some of the most exciting new innovations in the last few years.  What’s next? New applications and developments can be fuelled by a unique TLD whether it is .cause, .corporate, .fun, .city, or .topic. How about .YOU! Contact us at newTLDs@afilias.info for information on how Afilias can help you.
What if I am interested in applying for a new TLD?
For information on applying for a new TLD and how Afilias can help, please visit our product page or email us at newtlds@afilias.info.
Support
Who can I contact if I have a question about Afilias' products and services?
If you are interested in obtaining more information on Afilias' products and services please complete our request for information form, or email salesadmin@afilias.info
Who do I contact if I am having problems with my domain name?
Afilias does not provide support to registrants directly. If you have any questions about a particular domain-name registration, please begin by contacting the sponsoring registrar for the domain name.
Who do I contact for customer service or technical support?

Please refer to our support contact page for the correct contact.